Frequently Asked Questions

What do we Collect/PickUp?

Here is a list of all the items we collect. If you cannot see what you are looking for feel free to email us on hello@recyclesmart.com. 


  • Alarm clock

  • Angle grinder

  • Blender and mixer

  • Charger cord

  • Computer mouse

  • Computer parts

  • Digital and video cameras

  • Electric games and toys

  • Electric grill

  • Fan heater

  • Game console

  • Hairdryer

  • Headphones and earphones

  • Iron

  • Kettle

  • Keyboard

  • Laptop

  • Laptop

  • Microphone

  • Mobile phones

  • Mp3 player

  • Panini grill

  • Printer

  • Radio

  • Small vacuum cleaner

  • Stereos and speakers

  • Tablets/e-readers

  • Toaster

  • Torches

  • Video and DVD player

  • Waffle maker

Soft Plastics

  • Biscuit packaging

  • Bread bags

  • Bubble wrap

  • Cereal box liners

  • Chocolate wrappers

  • Citrus netting bags

  • Cling wraps

  • Confectionary packets and bags

  • Courier satchels

  • Fresh produce bags

  • Frozen foods bags

  • Muesli bar wrappers

  • Newspaper wrap

  • Pasta, noodles packaging

  • Plastic film (groceries,nappies, toilet papper)

  • Plastic sachets

  • Reusable "green" shopping/grocery bags

  • Rice bags

  • Shopping centre plastic bags

  • Silver lines chip bags

  • Snaplock bags

  • Squeeze pouches

  • Sturdy pet food bag


  • Bags

  • Belts

  • Dresses

  • Gilets/vests

  • Gloves

  • Hats

  • Hooded sweatshirts

  • Jackets

  • Jeans

  • Pants

  • Purses

  • Scarfs

  • Shirts

  • Shoes

  • Shorts

  • Skirts

  • Slippers

  • Sneakers

  • Socks

  • Sweatshirts

  • Tank tops

  • Towels

  • Tshirts

Problem Waste


  • Fluoro globes and tubes

  • Household batteries

  • Polystyrene

  • Printer cartridges

  • Sealed paint maximum 2L

  • Smoke detectors/Alarms

  • X-ray films

What items do we NOT Collect/PickUp?

Items that don't fit in the bag

A bag is the size of a standard shopping bag (40cm H x 18cm D x 36cm W) with a capacity of ​26 Litres. All items must reasonably fit in the bag allowing for some overflow. However, we will not collect items that obviously do not fit in a bag with the given dimensions.

Liquids that are not sealed

At this stage, we do not collect any containers of liquids from the problem waste section that are not correctly sealed or are leaking.

Clothes that are not wearable

We do not collect any clothing that are in an unwearable condition. Presently, all such clothing items should go in the red bin.

Toxic or other harmful waste

We do not collect any toxic or hazardous waste that should be collected by hazardous, chemical or toxic waste collection services. 

Do I need to be home when you collect?

You do not need to be at home when our driver comes to pick up your items. Enjoy the freedom to recycle even while you're at work with RecycleSmart PickUp.

What are our collection times?

Our collection times are between 9am and 12pm noon Monday to Friday.

I don't have a RecycleSmart bag, so which bag should I use?

On your first collection, if you don't have a RecycleSmart bag, you can use any bag from home. During our first Pickup, we will leave your bag along with one of our RecycleSmart bags to use for future PickUps

What happens to the items after collection?

After we pick the items up from your door, they are sorted into four separate bins in our vehicles (cars). They are then taken to their correct corresponding recycling facilities. For clothes, we first take them to be donated. If the clothes are rejected, they are then taken to be disposed of appropriately. Your items will never end up in landfill when you recycle with RecycleSmart.

What do I do if I live in a unit/apartment/flat ?

If you live in a multi-apartment complex, we recommend you leave your bag in an area that can be accessed by anyone, for example, an outside bin enclosure, or if your building secures the bins indoors,  leave your bag near the entrance to the building.


Book your pickup

Book your first pick up now for just $2 per bag.

It's the easiest way to do the right thing and

make sure you recycle your waste.



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